Contact Us

Fax: 785-296-0256

Phone: 785-368-6246

Kansas Department for Aging and Disability Services
503 S. Kansas Ave.
Topeka, KS 66603-3404

NOTE: The HCBS Mailbox is being discontinued. If you have questions about HCBS waiver-related issues, please contact the appropriate waiver program manager. Contact information for program managers can be found here.

If you have an issue that you have been unable to resolve with a Managed Care Organization, please submit your concern in the Provider Issue Tracking Application.

If you have consumer questions or complaints regarding KanCare, please contact the KanCare Ombudsman, Kerrie Bacon, either by phone 855-643-8180 or email. You may also visit the KanCare Ombudsman website.

Home and Community Based Services (HCBS)

Home and Community Bases Services (HCBS) provides oversight for a system of community based supports and services for persons in Kansas with disabilities. Information about HCBS waiver programs can be found at the corresponding links for each program listed below. Providers include a variety of not-for-profit and for-profit organizations as well as governmental entities. These services are provided through seven HCBS waiver programs:

Access Guide and Service Definitions

Receive Email Updates from KDADS/HCBS

HCBS would like to keep you informed about what we are doing. Please fill in the information below to receive email updates. If you are currently receiving emails from HCBS and would like to stop receiving them, please fill out this form to submit that request also.

Please only enter one (1) email address per form submission.

**Please note, to receive emails from HCBS after June 23, 2015, you must sign up.**
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Notice for Updated Public Comment Period Timeline – KanCare Renewal

The Kansas Department of Health and Environment (KDHE) will submit to the Centers for Medicare and Medicaid Services (CMS) a request to renew the KanCare demonstration under Section 1115(a) of the Social Security Act for five years, effective from January 1, 2019 through December 31, 2023.

The KanCare renewal request will be published on the KanCare website and available for public review on October 27, 2017. KDHE is modifying the public comment period to run from October 27, 2017 until November 26, 2017. Comments will be accepted until November 26, 2017; and the State intends to submit the renewal request no later than December 31, 2017.

Notice of Opportunity to Review and Comment - KanCare Extension

The State will maintain and keep current information about the KanCare renewal process and related documents throughout the public comment and review process, during which CMS is reviewing and acting upon the State’s renewal request. This information will continue to be available at the KanCare Renewal page of the KanCare website:

Adverse Incident Reporting “AIR” System Training Video

This AIR system is designed for KDADS service providers and contractors to report all adverse incidents and serious occurrences involving individuals receiving services from the following KDADS programs: Home and Community Based Services (HCBS) Waivers, Money Follows the Person (MFP), Behavioral Health, Aging and Disability Resource Centers (ADRC), Senior Care Act and Older Americans Act. To learn more about AIR and how to make a report to KDADS, please watch the training video.

Once the video starts, you can click on the YouTube logo at the bottom of the screen to view the video in full screen mode.

Monthly Waiver Program Participation Reports

Locate a Provider

To locate a provider in your area simply click here and you will be able to search the Provider Resource Connection for providers by county and type of provider.

HCBS Additional Information