Contact Us

Kansas Department for Aging and Disability Services
503 S. Kansas Ave.
Topeka, KS 66603-3404

Phone: 785-368-624
Fax: 785-296-0256

If you have an issue that you have been unable to resolve with a Managed Care Organization, please submit your concern in the Provider Issue Tracking Application.
If you have consumer questions or complaints regarding KanCare, please contact the KanCare Ombudsman, Kerrie Bacon, either by phone 855-643-8180 or email. You may also visit the KanCare Ombudsman website.

Home and Community Based Services (HCBS) Program Information

Home and Community Bases Services (HCBS) provides oversight for a system of community based supports and services for persons in Kansas with disabilities. Information about HCBS waiver programs can be found at the corresponding links for each program listed below. Providers include a variety of not-for-profit and for-profit organizations as well as governmental entities. These services are provided through 10 HCBS waiver programs:

HCBS Medicaid 1915 (c) Waiver Public Forums

The Kansas Department for Aging and Disability Services (KDADS) is seeking feedback from Home and Community Based Services (HCBS) stakeholders as the agency begins planning for upcoming HCBS waiver renewals. KDADS will host regional in-person meetings across Kansas and by conference call. These forums are an opportunity for you to hear about possible future changes to certain HCBS Waivers. You can share feedback on what you think is going well and what could be improved.  

The HCBS Waivers Renewing in 2019: Frail Elderly (FE), Intellectual/Developmental Disability (I/DD), Physical Disability (PD), and Traumatic Brain Injury (TBI).

View the Public Forum Presentation (PowerPoint file).




September 10 (Monday)
1 - 3 pm and 6 - 8 pm

Overland Park

Johnson County Community College -
RC 101 C&D
12345 College Blvd

September 11 (Tuesday)
1 - 3 pm and 6 - 8 pm


Memorial Building - Alliance Room
101 S. Lincoln

September 12 (Wednesday)
1 - 3 pm and 6 - 8 pm


Wichita Marriott- Wichita Ballroom
9100 Corporate Hills Drive

September 14 (Friday)
1 - 3 pm and 6 - 8 pm

Garden City

Sleep Inn
1931 E. Kansas Plaza

Conference Call

Dial In

Conference Code

September 17 (Monday)
1 - 3 pm  and 6 - 8 pm



Special Accommodations

For special accommodations, contact Anita Flewelling at 785-296-4983 or Please send accommodation requests by August 27, 2018.

Sessions are ADA-accessible. ATENCIÓN: si usted habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-432-3535 (Solo KS)  (TTD: 785-291-3167).

Access Guide and Service Definitions

Adverse Incident Reporting “AIR” System Training Video

This AIR system is designed for KDADS service providers and contractors to report all adverse incidents and serious occurrences involving individuals receiving services from the following KDADS programs: Home and Community Based Services (HCBS) Waivers, Money Follows the Person (MFP), Behavioral Health, Aging and Disability Resource Centers (ADRC), Senior Care Act and Older Americans Act. To learn more about AIR and how to make a report to KDADS, please watch the training video.

Once the video starts, you can click on the YouTube logo at the bottom of the screen to view the video in full screen mode.

Monthly Waiver Program Participation Reports