Important Updates:
The KDADS website has a new look but the same information you rely on. This is the NEW official KDADS website.
The KDADS website has a new look but the same information you rely on. This is the NEW official KDADS website.
Please following the instructions and information in the list below to learn more about becoming a SHICK counselor/volunteer. Click on the blue hyperlinks for more information.
Online pre-training consists of online training through the SHIP Technical Assistance Center and the SMP Resource Center. Registration for both websites is required.
Applicants may also find the SHICK Counselor Handbook helpful while studying the pre-training courses. It is available as a PDF at the SHICK Counselor Information and Resource Page.
Counselors will complete the online video courses listed below through the Courses link on the SHIP TA Center Online Counselor Certification Tool (OCCT). The "Test Your Knowledge" quiz must be completed after each course. A passing score is 80%. Applicants do not need a perfect score to pass.
Important Note: Pre-training requirements do not include all video courses found on the SHIP TA Center. Only the courses listed below and on the SHICK Pre-Training Tracking Worksheet are required.
Level | Course Title | Seat Time |
---|---|---|
Level 1: Medicare Basics | Course 1: Health Insurance Terms | 35 |
Level 1: Medicare Basics | Course 2: Medicare Overview | 25 |
Level 1: Medicare Basics | Course 3: Medicare Options | 30 |
Level 1: Medicare Basics | Course 4: Enrollment Periods | 30 |
Level 2: Medicare Coverage Rules | Course 1: Part A (Hospital Insurance) | 30 |
Level 2: Medicare Coverage Rules | Course 2: Part B (Medical Insurance) | 30 |
Level 2: Medicare Coverage Rules | Course 3: Part D (Medicare Prescription Drug Benefit) | 45 |
Level 2: Medicare Coverage Rules | Course 4: Medigap Plans (Supplemental Insurance) | 35 |
Level 2: Medicare Coverage Rules | Course 5: Medicare Advantage Plans | 50 |
Level 3: Appeals and Penalties | Course 4: Enrollment Penalties and IRMAA | 45 |
Level 4: Other Insurance and Assistance Programs | Course 1: Medicare and Employer Insurance | 35 |
Level 4: Other Insurance and Assistance Programs | Course 2: Medicare and Other Insurances | 25 |
Level 4: Other Insurance and Assistance Programs | Course 3: Medicare and Medicaid | 45 |
Level 4: Other Insurance and Assistance Programs | Course 4: Medicare Assistance Programs | 35 |
Special Topics | Privacy and Confidentiality | 35 |
SMP Foundations Training (for SHIP Counselors) | through the SMP Resource Center | 90 including assessment |
Please download the Pre-Training Tracking Worksheet available here or below to help track your progress on the required pre-training courses.
Complete after completing the Medicare training on the SHIP TA Center
This SMP Foundations Training Curriculum is specifically for SHIP-trained team members who have already received training on Medicare basics. This training provides a foundation of knowledge in two main content areas: the SMP program and Medicare fraud, errors, and abuse. Participants should allow approximately 1.5 hours to complete the entire online course.
Once all required pre-training courses have been certified, the new applicant is required to attend two scheduled training sessions, either in-person on-site at a selected location or via videoconferencing individually at their home or office.
These in-person Initial Training Courses will be conducted on two nonconsecutive days, with a 5-hour in-person session each day.
If all pre-training courses are not completed prior to the applicant's scheduled in-person training, the applicant will not be eligible to attend the final in-person trainings.
The GY2024 training schedule and registration will be available at the SHICK Annual Training Calendar. Select your desired date/location and register for your training dates.
Ship Technical Assistance Center Registration
To register on the SHIP Technical Assistance Center (SHIP TA Center):
(Registration on the SHIP Technical Assistance Center is available only for SHIP Counselors and SHIP Trainee counselors.)
SMP Resource Center Registration - SMP Foundations Training
SMP Foundations training is accessed through the TRAX training system in the SMP Resource Library. Users must create an account by going to www.smpresource.org/Login.aspx.
Your account will be automatically created. SHICK/SMP staff will assign the SMP Foundations (For SHIP Counselors) curriculum to your account for completion. You will not be able to complete SMP Foundations training until the training has been assigned to you.
Note: If you select “Sign Up for Resource Library Access”, your account will not be automatically created. It requires approval. The Director, at approval, will select the access level: Trainee, Associate, or Coordinator.