Consumer Rights

The Disability Rights Center of Kansas (DRC), is a state-wide advocacy organization that works for Kansans with disabilities. 

Disability Rights Center of Kansas
635 S.W. Harrison
Topeka, KS 66603
785.273.966
1-877-776-1541
TDD 877-335-3725

To appeal a decision or request a fair hearing related to Mental Health Services:

Office of Administrative Hearings, 785-296-2433
The Office of Administrative Hearings is responsible for conducting all Fair Hearings and listen to all appeals submitted to them regarding decisions by the Kansas Department for Children and Families (DCF), Kansas Department of Health & Environment, KDHE/Division of Health Care Finance, Kansas Department for Aging and Disability Services, and the Kansas Department of Administration/Office of General Services (State Debt-setoff Program).

Requests for Fair Hearings must be made in writing and submitted to: Office of Administrative Hearings, 1020 S Kansas Avenue, Topeka, Kansas 66612-1311.

Advocacy organizations

There are a number of advocacy organizations in Kansas that may be able to assist you with information, advice or representation.

The following is a partial list of advocacy organizations in Kansas. They can refer you to other organizations that may exist in your immediate area.

Kansas Legal Services
712 S Kansas Ave
Topeka, KS 66603
1-800-723-6953

Kansas Consumer Advisory Council for Adult Mental Health (CAC)
Colby Office
P.O. Box 485 
Colby, KS 67701
800-445-0116 

Wichita Office
358 N. Main
Wichita, KS 67202
316-978-5842
E-mail the CAC

Keys for Networking
2347 S.W. Topeka Blvd.
Topeka, KS 66611
785-233-8732
800-499-8732 

Mental Health America of the Heartland
739 Minnesota Ave.
Kansas City, KS 66101
913.281.2221 

Mental Health Association of South Central Kansas
555 N. Woodlawn
Wichita, KS 67208
316.685.1821 

Center for Community Support and Research
Wichita, KS 
1.800.445.0116
Self-Help Group Database


National Alliance on Mental Illness (NAMI Kansas)
610 S.W. 10th, Suite 205
Topeka, KS 66601
785.233.0755
1.800.539.2660

United Way 2-1-1 of Kansas, a statewide toll-free information and referral service, is accessed by dialing 2-1-1 on your telephone. Operators will assist you in finding accurate phone numbers and addresses for government offices, advocacy programs or additional community resources to meet your needs. It can be accessed online at www.211kansas.org.

 Other ways to have your opinions and voice heard

Consumer satisfaction surveys will periodically measure how mental health services affect Members. KDADS is committed to making sure consumers and their families have a voice in giving feedback on the services and care they receive. Consumer satisfaction surveys are used to monitor-

  • Information to Members and their families
  • Coordination and continuity of services
  • Quality of care
  • Timely access (including in crisis situations)
  • Effectiveness of grievance process coverage authorization